Thank you for your interest in our products. This policy outlines the key details regarding the shipping and delivery of your order from Mozzienets.co.za.
By completing your purchase, you acknowledge and agree to the terms stated below.
Delivery Timeline
We aim to deliver your order safely and efficiently. Please allow 2 to 4 weeks for delivery from the date your order is confirmed and payment is verified. This timeframe covers order processing, packaging, and transit via our logistics network. Delivery times are estimates and may occasionally be affected by factors outside of our direct control, such as carrier delays or public holidays.
Our Courier Service & Tracking
All orders are shipped via our designated courier partner to ensure reliable service. Once your order has been dispatched from our facility, you will receive a shipping confirmation email. This email will contain your unique tracking number (waybill) with the courier. Please ensure the email address provided at checkout is correct to receive these vital updates.
Service Areas & Costs
The final shipping fee will be clearly displayed and added to your total during the checkout process before you complete your purchase.
Need Help?
For any questions regarding your order's shipment or to update your delivery details, please contact our customer service team. We are here to assist you.